Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.3
Location
7.5
Service
7.5
Dining
5.8
Guest reviews
6.6/10
based on 5 reviews
4.3
4.3/10 based on 64 reviews
Benjamin
United Kingdom,
January
2025
8.2/10
My family and I had a wonderful time at this hotel, enjoying the beautiful pool and the lovely private beach. The animation team, especially Steve, really made our stay enjoyable. The hotel is a bit old-fashioned in terms of check-in, and I wish they accepted credit cards, but overall, it was a fantastic experience with great hospitality.
Rooms
8.0
The rooms were cleaned daily and spacious enough for our family. We had a sea view which was nice.
Service
9.0
The service was excellent; every time we sat down, our drinks were ready, and the staff were eager to please. They genuinely seemed to want English visitors back.
Location
7.0
The hotel is situated right on the beach, which is a huge plus. However, the area around could be a bit cleaner.
Dining
8.0
The food was varied and there was always plenty to try, which kept us happy during our stay.
Facilities
9.0
The facilities, especially the pool, were well-maintained and offered plenty of activities for everyone to enjoy.
Henry
United Kingdom,
December
2024
5.0/10
I had a challenging experience at this hotel, especially with the check-in delays and poor room conditions. While the staff tried their best in some situations, the dining options were not great and often catered more to non-English guests. The entertainment was enjoyable, but that didn't fully compensate for the other issues. It's a shame because there were bright spots, but overall, I wouldn't rush back here.
Rooms
5.0
We were given a small room that didn't match the promotional photos, and the air conditioning was not effective, causing some discomfort.
Service
5.0
Service was hit or miss; some staff were understanding while others lacked boundaries and seemed disorganized.
Location
6.0
The location was decent as it's right by the beach, although the cleanliness around the pool area raised concerns.
Dining
5.0
Dining was chaotic, particularly during peak hours, with limited choices that did not cater well to English tastes.
Facilities
5.0
Facilities like the pool area were okay, but the overall cleanliness was disappointing.
Herbert
United Kingdom,
December
2024
8.8/10
I had an amazing week at this hotel! The warm welcome and fantastic staff really made my stay unforgettable. The rooms were spacious and kept clean daily. The all-inclusive dining was diverse, but I did notice some challenges during peak meal times. However, the animation team brought a lot of fun with daily activities and night entertainment. Overall, a wonderful experience with good value for money, but there could be improvements in managing busy meal times.
Rooms
9.0
The rooms were spacious and very well-maintained, and I loved the fact that they were clean every day.
Service
9.0
The staff were always smiling and provided excellent service, especially at the pool bar.
Location
10.0
The hotel is located right on the beach, which made for beautiful views and easy access to the water.
Dining
7.0
Dining was great with a variety of food to cater to many tastes, but service during busy times was a bit chaotic.
Facilities
9.0
The facilities were top-notch with several pools and an enjoyable aqua park for the kids.
Kirsty
United Kingdom,
September
2024
5.4/10
Rooms
Service
Location
Dining
Facilities
Christian
United Kingdom,
September
2024
6.4/10
I just spent a week at this hotel, and while there were some positives like spacious rooms and friendly staff, the dining experience left much to be desired. The location right by the beach is fantastic, but the amenities and entertainment need serious improvement. Overall, it's a decent family option with room for enhancement.
Rooms
8.0
The rooms were spacious and clean, with two single beds pushed together and bunk beds for the kids. They met my expectations from the photos.
Service
7.0
The staff were mostly friendly and tried their best, especially the animation team who were great with the kids. However, there were times when they seemed overwhelmed and unable to provide the service that I hoped for.
Location
7.0
The hotel is in a great location right by the beach, making it easy to enjoy the sun and sand. However, cleanliness around the pool area was disappointing, with cigarette butts around.
Dining
5.0
Unfortunately, the food was repetitive and not very appealing. I found myself stuck eating mostly pizza and bread, which became tedious very quickly.
Facilities
6.0
The aqua park was a hit for the kids, but the pools were often cold, and the seating arrangements weren't well organized. There's potential here, but it needs better management.